What our Customers say...

Storm Damage Testimonials

From my first call to the office, I felt comfortable. You don't plan to have your basement flood, but if it does, I would recommend SERVPRO to dry it out. They did an awesome job.

-James F.

Highly recommended!

After having my basement flood, they were there within hours of calling and did a great job of drying everything out and salvaging my carpet. Highly recommended!

Thank you Devon and SERVPRO!

Early in April our sump pump failed and water started backing up in our finished basement. I called a plumber and my insurance agent as water continued to build up in our basement. Then I called SERVPRO, based on my wife's recommendation. They came out very quickly (they even beat the plumber out whom I had called first).

Devon and his colleague worked very efficiently to install a temporary sump pump, drain the 4 inches of water, and begin the restoration process. They did not leave until 6 hours later making sure we were taken care of.

Thank you Devon and SERVPRO!

Without the expedited service and knowledgeable crew, this could have resulted in a loss of valuable items and lots of money.

I had water damage in my basement from the hurricane. The crew came out moved all my contents from my wet basement, helped put the wet contents into dry tubs and sucked up all the water and dried my carpet. They actually saved my furniture, carpet and contents. Without the expedited service and knowledgeable crew, this could have resulted in a loss of valuable items and lots of money. Thanks to everyone who helped and were so kind.

I do know who my first call will be to, SERVPRO of Bear/New Castle.

In March a huge tree fell on my home. I was not sure what to do, it was after hours, I was being told to leave my home and it was overwhelming. I called SERVPRO and the Team was on the job right away. The tree fell due to a large wind storm, so there were losses everywhere. The next day I went to survey the damage and SERVPRO already had a team working on my home, my neighbors were shocked that I found someone to come out so quickly. It has been three months of repairs but SERVPRO has been by my side the entire time, from tree removal to cleaning my home. I hope I never suffer damage to my home again, but if I do know who my first call will be to, SERVPRO of Bear/New Castle.

Excellent Workers

Your workers here ripping out from my flood damage were excellent workers.

Thank you.

We were thoroughly impressed with the level of professionalism.

"SERVPRO did a fantastic job in taking care of my basement flooding. From the first call, they were very responsive to my concerns and panic. They had a team out to me within the hour. When they arrived they were quite respectful to me, my family, and my home. The work in drying and repairs was excellent. We were thoroughly impressed with the level of professionalism"

They made a very stressful situation much less stressful.

"I have nothing but great things to say about SERVPRO team of Bear, DE.
The office staff was extremely helpful and seemed very compassionate about my situation. There was a team sent to my home in just a very short time. I did not feel like I was sitting around waiting all day.

I was pleased with the experienced and trained technicians. The cleanliness of equipment they used to help clean up after flooding was impressive.
They made a very stressful situation much less stressful. I will be sure to refer others"

THEY ARE THE BEST! A tree fell on my house during a storm. I got on the phone with them at 2pm, by 3:30 they had an electrician at my house, by 4:00 had a contractor out removing the tree from off my house and by 7:30 they had my roof tarped. I can’t say enough about Rich and the ladies in the office but thank you for a great job!

I've been dealing with contractors like you for many years. There's been few companies that has offered me the service, professionalism, knowledge and expertise that you guys do. SERVPRO of Upper Darby and SERVPRO of Bear/New Castle are one of the best in the industry in Delaware County and New Castle County area.

Whether it's a tornado, heavy rains, windstorm or a hurricane that's coming around, we know we can count on your SERVPRO team.

My agent told me you guys were the local industry leaders in both residential and commercial fire & water cleanup and restoration field. I think he's right! Great work in my home AND at my office at a time of need.

You have always been a reliable source for us. Keep up the good work.

You guys are the best in the industry!