Archived Biohazard Blog Posts
Keep Your Home Virus Free by Clean & Disinfect High-Touch Surfaces in Your Home
3/20/2020 (Permalink)
SERVPRO of Bear/New Castle is here to help
The Centers for Disease Control recommends we all take steps to clean and disinfect high-touch surfaces in our homes. Below, are facts on how long the virus might last and surfaces that should be cleaned and disinfected daily.
COVID-19 STABILITY
Coronaviruses may survive on surfaces for just a few hours or several days, although many factors will influence this, including surface material.
- In Air - 3 Hours
- Copper Surfaces - 4 Hours
- Cardboard Surfaces - 24 Hours
- Plastic Surfaces - 2 to 3 Days
- Stainless Steel Surfaces - 2 to 3 Days
Clean vs. Disinfect
Cleaning and Disinfecting are two very different things. The CDC recommends we all do both, even if nobody in your home is sick.
- Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
- Disinfecting refers to using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
High Touched Surfaces in Your Home
Transmission from person-to-person is a much greater risk than transmission via surfaces, but the CDC recommends we clean and disinfect high-touch surfaces in our homes at least once daily just to be safe, assuming we have had contact with the outside world in some way, either a person leaving and returning or goods coming in.
High-Touch Surfaces to Clean and Disinfect Daily:
Everyone’s home is a little different, so just think about the surfaces you interact with most.
- Doorknobs
- Light switches
- Table surfaces
- Hard dining chairs (seat, back and arms)
- Kitchen counters
- Toilets, (seat and handle)
- Bathroom counters
- Faucets, faucet knobs
- TV remote controls
- Game controllers
- Mobile devices
- Soap Dispensers
Clean Then Disinfect
- Clean the surfaces, removing any contaminants, dust, or debris. You can do this by wiping them with soapy water (or a cleaning spray) and a hand towel.
- Apply a surface-appropriate disinfectant. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.
SERVPRO of Bear/New Castle Is Here to Help
SERVPRO of Bear/New Castle has years of experience in dealing with biological contaminants. We’ve have been recognized nationally as a leader in helping to clean and disinfect homes exposed to coronavirus. We operate under the highest standards established and expected from the leader in the industry. It is our privilege and honor to be able to help our citizens of New Castle County in this time of great need.
Call the Experts at SERVPRO of Bear/New Castle Today for a Proactive Cleaning!
SERVPRO of Bear/New Castle Is Here to Help During This Time of Need
3/18/2020 (Permalink)
SERVPRO has been recognized as a leader in helping to clean and disinfect buildings exposed to COVID-19
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and disinfecting standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
At SERVPRO of Bear/New Castle, we are following all guidelines as provided by the CDC and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.
Why Choose SERVPRO of Bear/New Castle
SERVPRO of Bear/New Castle is uniquely positioned to be helping. We’ve become recognized nationally and globally as a leader in helping to clean and disinfect buildings where coronavirus has been found. High-profile cases and the serious nature of the coronavirus pandemic have drawn the nation’s attention to the SERVPRO brand. We operate under the highest standards established and expected from the leader in the industry. It is our privilege and honor to be able to help our citizens of New Castle County in this time of great need.
Call the Experts at SERVPRO of Bear/New Castle Today for a Proactive Cleaning!
What Is a Biohazard?
2/18/2020 (Permalink)
SERVPRO of Bear / New Castle is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Biological Hazards and How SERVPRO of Bear/New Castle Can Help
Biological hazards, also known as biohazards, refer to biological substances that pose a threat to the health of living organisms – primarily that of humans. This can include samples of microorganism, virus or toxin (from a biological source) that can affect human health. It can also include substances harmful to other animals.
Examples of biohazards include:
- Human or animal blood
- Human or animal waste and body fluids
- Human remains
- Deceased animals
- Used intravenous needles/syringes
- Medical waste (used bandages, etc.)
- Rotting food
All of these substances can harbor bacteria (like E. coli) and viruses (like hepatitis and HIV) that can cause disease in humans and animals. Biohazards may enter the body and cause damage if they are inhaled through breathing, ingested through swallowing or absorbed through breaks in the skin.
Common Biohazard Scenarios
Sewage Backups
Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.
Bloodborne Pathogens
We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Bear/New Castle Professionals clean, disinfect and deodorize the structure.
Illegal Drug Manufacturing Labs / Meth Labs
SERVPRO of Bear/New Castle realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.
Biohazard Cleanup & Restoration
SERVPRO of Bear/New Castle provides cleanup and recovery services for many biohazard situations. These include the following:
- Sewage backups
- Crime scene residues
- Suicide/death accidents
- Homicide cleanups
- Blood cleanup
- Accident cleanup
- Hoarding scenes
- Animal waste/remains
- Chemical spills
- Tear gas cleanup
- Meth lab cleanup
Need Biohazard Cleanup Services? Call Us Today – (302) 392-6000
Why Choose SERVPRO of Bear / New Castle?
Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear/New Castle is trained to safely remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
What To Do When Sewer Damage Causes Your Toilet To Overflow
10/7/2019 (Permalink)
Sewage backup is contaminated with biological viruses and bacteria.
At one time or another, you’ve probably had to deal with a toilet overflow. Sometimes it’s due to a simple clog that’s easy to fix. Other times it can be much more overwhelming. If sewer damage is involved, the impact can be devastating.
Why Does This Happens
When there is sewer damage, whether it’s a broken pipe or a clog, the wastewater has to go somewhere. If it can’t be drained, it can back up into your residence. This is why you usually end up with a flooded toilet when your sewer has been compromised.
What To Do
The wastewater that overflows into your home due to sewage damage is full of dangerous contaminants and toxins. Unless you have the proper gear and equipment, you don’t want to be inside the flood or clean it up on your own. Call your sewage company immediately, and then call SERVPRO of Bear/New Castle.
Until Help Arrives
When the overflow begins, here’s how you can help prevent further backflow and the buildup of contaminated water:
- Don’t flush toilets
- Turn running water off
- Turn off water to building
Why Choose SERVPRO of Bear / New Castle?
Damage from a sewage backup requires prompt attention because sewage is highly unsanitary and contains bacteria, parasites, and mold which can put your health and home or commercial property at risk. The highly trained professionals at SERVPRO of Bear/New Castle understand that when a sewage emergency happens, every minute counts. That’s why we are available 24 hours a day, 7 days a week, even on holidays.
Protect Your Home from Sewer Backups
9/30/2019 (Permalink)
SERVPRO of Bear / New Castle understand that when a sewage emergency happens, every minute counts.
Backed up sewers can cause thousands of dollars in damage to your home and belongings. Knowing what causes a sewer line to backups and what you as a homeowner are responsible for maintaining, is the first steps in protecting your home against sewer problems.
Causes of Sewer Backups
Aging Sewer Systems
The American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer pipelines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.
Tree Roots
Small roots of trees and shrubs make their way into sewer pipeline cracks and service pipe joints, and can cause extensive damage or blockages as they grow larger. The cost of the sewage cleanup may be the responsibility of the problem tree's owner. When the issue is a result of a combination of city and private trees, the costs are sometimes split between the city and the property owner.
Sanitary Main Blockages
A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into your home or business through floor drains. Typically, this happens slowly and there are early indications of a problem.
Combined Pipelines
Problems arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.
Prevent a Sewer Backups
Properly Dispose of Grease
Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is not recommended. As the grease cools off, it will solidify in the drain or the sewer pipelines, causing the line to constrict and eventually clog.
Properly Dispose of Paper Products
Paper towels, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the sewer pipelines.
Maintain Tree Roots
If you have continuing problems with tree roots in your sewer lateral, you may want to consider having the tree removed or have a professional maintain the roots on a regular basis.
Replace Your Sewer Pipeline with New Plastic Pipes
Plastic pipe will prevent tree roots from entering your sewer pipeline is to replace your pipeline and tap with new plastic pipes.
Correct Illegal Plumbing Connections.
It is illegal to connect French drains, sump pumps and other flood control systems to your sanitary sewer. Debris and silt will clog your sewer pipeline. Contact a plumber to correct any pre-existing illegal connections.
Install a Backwater Prevention Valve
This is a fixture installed into the sewer pipeline (and sometimes into a drain line) in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but prevents it from coming back in.
What to Do If You Experience a Sewer Backup
Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.
If you experience a sewer backup call SERVPRO of Bear/New Castle at (302) 392-6000
Why SERVPRO of Bear/New Castle
A failure to properly remove contaminated substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear/New Castle is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Household Hazardous Waste (HHW)
4/28/2019 (Permalink)
SERVPRO of Bear/New Castle is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Learn About the Hazardous Waste in Your Home
EPA considers some leftover household products that can catch fire, react, or explode under certain circumstances, or that are corrosive or toxic as household hazardous waste. Products, such as paints, cleaners, oils, batteries, and pesticides can contain hazardous ingredients and require special care when you dispose of them.
Safe Management of HHW
To avoid the potential risks associated with household hazardous wastes, it is important that people always monitor the use, storage, and disposal of products with potentially hazardous substances in their homes. Improper disposal of HHW can include pouring them down the drain, on the ground, into storm sewers, or in some cases putting them out with the regular trash.
The dangers of such disposal methods might not be immediately obvious, but improper disposal of these wastes can pollute the environment and pose a threat to human health. Certain types of HHW have the potential to cause physical injury to sanitation workers, contaminate septic tanks or wastewater treatment systems if poured down drains or toilets. They can also present hazards to children and pets if left around the house.
Safely Handle Household Hazardous Wastes
- Follow any instructions for use and storage provided on product labels carefully to prevent any accidents at home.
- Be sure to read product labels for disposal directions to reduce the risk of products exploding, igniting, leaking, mixing with other chemicals, or posing other hazards on the way to a disposal facility.
- Never store hazardous products in food containers; keep them in their original containers and never remove labels. Corroding containers, however, require special handling. Call your local hazardous materials official or fire department for instructions.
- When leftovers remain, never mix HHW with other products. Incompatible products might react, ignite, or explode, and contaminated HHW might become unrecyclable.
- Check with your local environmental, health or solid waste agency for more information on HHW management options in your area.
- If your community doesn’t have a year-round collection system for HHW, see if there are any designated days in your area for collecting HHW at a central location to ensure safe management and disposal.
- If your community has neither a permanent collection site nor a special collection day, you might be able to drop off certain products at local businesses for recycling or proper disposal. Some local garages, for example, may accept used motor oil for recycling. Check around.
- Remember, even empty containers of HHW can pose hazards because of the residual chemicals that might remain so handle them with care also.
Reducing HHW in Your Home
Consider reducing your purchase of products that contain hazardous ingredients. Learn about the use of alternative methods or products, without hazardous ingredients, for some common household needs. When shopping for items such as multipurpose household cleaners, toilet cleaners, laundry detergent, dish soap, dishwashing machine pods and gels, bug sprays and insect pest control, consider shopping for environmentally friendly, natural products or search online for simple recipes you can use to create your own.
Below are some ideas to get you started. Additional information is available from EPA's Safer Choice program.
Hazardous Waste Source Reduction Around the Home
Drain Cleaner
Use a plunger or plumber's snake.
Glass Cleaner
Mix one tablespoon of vinegar or lemon juice in one quart of water. Spray on and use newspaper to dry.
Furniture Polish
Mix one teaspoon of lemon juice in one pint of mineral or vegetable oil and wipe furniture.
Rug Deodorizer
Liberally sprinkle carpets with baking soda. Wait at least 15 minutes and vacuum. Repeat if necessary.
Mothballs
Use cedar chips, lavender flowers, rosemary, mints or white peppercorns.
Silver Polish
Boil two to three inches of water in a shallow pan with one teaspoon of salt, one teaspoon of baking soda and a sheet of aluminum foil. Totally submerge silver and boil for two to three more minutes. Wipe away tarnish and repeat if necessary.
Why Choose SERVPRO of Bear / New Castle?
SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.
Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.
24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping
What to Keep and What to Discard After a Sewage Backup: Personal Belongings
10/3/2018 (Permalink)
Sewage backup should be considered an emergency and dealt with as quickly as possible. Call SERVPRO of Bear/New Castle (302) 392-6000
Making a Decision on Your Personal Belongings
In addition to salvaging building materials, you probably want to salvage as many of your personal belongings as possible. We understand that it’s tough to decide what to keep and what to discard following a sewage backup, especially if some of your items are irreplaceable or have great sentimental value.
Indoor Furnishings & Other Belongings
Upholstered furniture may be impossible to salvage if it has been badly soaked in gray or black water, as fabrics will absorb a dangerous amount of sewage water and bacteria.
Hardwood furniture can be salvaged if dried and decontaminated thoroughly within 24 to 48 hours and no mold growth is found.
Laminate furniture should be discarded if the laminate has become delaminated, as this will allow contaminated water to penetrate into the pressed wood layer.
Furniture made of particle board or pressed wafer board should be discarded as they are very likely to absorb sewage water and bacteria.
Appliances and electrical devices must be carefully examined, preferably by an electrician. Discard all circuit breakers and fuses that have been submerged. If dark water has penetrated into your appliances, do not use them until they are determined to be clean and safe.
Window drapes can mostly be dried and restored using different techniques depending on the type of fabric. We recommend sending them to a professional dry cleaning facility. These facilities will have the techniques to remove odors as well.
Toys and play equipment must be discarded. Discard all stuffed toys. Even if you think you can completely clean and disinfect these items, keep in mind that they may badly affect your child's safety. Discard any item a toddler or baby might put in his mouth.
Fabrics, clothes, and linens are very hard to clean and salvage. You may want to consider sending damaged fabrics and textiles to a professional dry cleaning facility.
Food and Kitchenware
Discard all foods and medicines, including garden produce, that have come in contact with contaminated waters. Only foods sealed in airtight metal cans that are not bulging or damaged and have been properly sanitized can be saved.
Clean and sanitize dishes, cooking utensils, and food preparation areas before using them.
Discard items that are nearly impossible to safely clean, such as wooden cutting boards, plastic utensils, baby bottle nipples, and pacifiers, since it's nearly impossible to clean them safely.
Related Article: What to Keep and What to Discard after a Sewage Backup: Building Materials
Hire SERVPRO Professionals
Hiring a professional cleanup and decontamination company like SERVPRO of Bear/New Castle will increase the chances of salvage. The knowledge, experience, and special equipment of a professional company will allow a thorough dry out, which will prevent additional bacterial growth and allow an efficient decontamination and disinfection of affected areas.
CallSERVPRO of Bear/New Castle, DEat(302) 392-6000for all your sewage cleanup,water damage,fire damageandmold remediationneeds!
What to Keep and What to Discard after a Sewage Backup: Building Materials
10/3/2018 (Permalink)
Sewage Backup or Toilet Overflow? Call SERVPRO of Bear/New Castle – (302) 392-6000
Making a Decision on Your Building Materials
In the aftermath of a sewage backup, you probably want to salvage as much as possible. However, unlike in cases of damage caused by clear water—where the main concern is mold—sewage backup damage has a much higher level of risk. With sewage backup, you have to contend with bacterial contamination. Learn more about the risks and hazards.
Building Materials
The first step towards a successful and safe recovery is to make educated decisions as you try to determine what to keep and what to discard. The general rule is: Anything you cannot thoroughly wash and disinfect should be thrown away. We recommend consulting a restoration professional like SERVPRO of Bear/New Castle to help determine which materials can be kept and which must be discarded.
Insulation will absorb and hold the contaminated water and will present health threats. It must be removed to prevent mold and decay.
Wooden wall studs and sills will be covered by new wallboard and painted, and they will be removed from direct human contact. Therefore, they probably won't need to be replaced. Make sure studs and sills are thoroughly cleaned, disinfected, and allowed to dry properly.
Rugs, carpet, upholstery, and padding cannot be salvaged. These porous materials must be discarded as they will hold contamination and bacteria. In rare cases, rugs and carpets can be salvaged if you can remove and wash them in hot water.
Flooring such as linoleum, ceramic tile, and vinyl can be salvaged if dried, cleaned, and disinfected quickly. These types of flooring must be removed if you have wood subflooring, because you must allow the wood to dry thoroughly (this may take several weeks). Discard this type of flooring if you detect signs of mold.
Nonporous, hard surfaces such as plastic or metal surfaces can be kept, but they must be cleaned and decontaminated properly.
Related Article: What to Keep and What to Discard after a Sewage Backup: Personal Belongings
Hire SERVPRO Professionals
Hiring a professional cleanup and decontamination company like SERVPRO of Bear/New Castle will increase the chances of salvage. The knowledge, experience, and special equipment of a professional company will allow a thorough dry-out, which will prevent additional bacterial growth and allow an efficient decontamination and disinfection of affected areas.
Why Choose SERVPRO of Bear / New Castle?
SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.
Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.
- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping
The Surprising Danger In a Flood or Sewage Backup
8/7/2018 (Permalink)
Water from flooding or sewer system backups should be considered very dangerous.
Know What You Are Messing With!
When your property experiences a flood or sewage backup, the greatest danger is not the risk of disease. Instead, it’s the risk of electrocution or explosion. Do not enter a flooded basement or light matches until the utility companies have shut off your gas and electric service.
If floodwater or sewage enters your basement, you must clean it properly to prevent you and your family from becoming sick or injured. Don’t allow children into the flooded area during cleanup.
If you experience a sewage backup, we recommend you call in a professionally trained restoration firm like SERVPRO of Bear/New Castle. If it is a small event and you prefer to do the work yourself, follow these tips:
Cleaning and Sanitizing
- Drain all floodwater or sewage by natural draining or pumping.
- Remove dirt, soil, and debris from surfaces that have come in contact with floodwater.
- Wash down all walls, floors, and surfaces that the floodwater or sewage touched with clean, warm or hot water and a low suds detergent.
- Rinse again with warm or hot water.
- Sanitize by rinsing walls, floors, and surfaces using one of the following mixtures:
2½ tablespoons (tbs) of Lysol/Pine-Sol per gallon of water used, or
- 8 tablespoons (tbs) of laundry bleach (i.e., Clorox, Roman Cleanser) per gallon of water used.
- Air the area by opening windows or using fans.
- Avoid tracking flood debris and sewage into clean areas.
Utilities
These guidelines should be followed when entering a flooded area with gas or electricity present:
- Have the utility companies shut off the gas and electricity.
- Do not touch the fuse box or any plugged-in cords or appliances until the electricity is shut off.
- If an electrical appliance motor or its controls are submerged under water, do notstart it until consulting with the dealer or service company.
- Do not relight appliances until checked by the gas company. Make sure all pilot lights are on before relighting burners.
- Do not light matches until the gas is turned off. If there is a gas leak, it could cause an explosion.
Personal Belongings
Clothing, carpets, furniture, toys, and bedding should be discarded unless they are cleaned and disinfected. Movable objects may be placed outdoors to be cleaned and dried in the sunlight. Discarded clothing should be placed in a tightly closed container until pickup or disposal.
After the cleanup, wash all clothing and parts of your body that came in contact with the floodwater or sewage. Be sure to wash your hands immediately afterwards.
Anyone engaged in cleaning operations should be particularly mindful of their personal hygiene. Contaminated fingers should be kept away from the eyes, nose, and mouth. People are advised against smoking at this time because soiled fingers can carry disease germs to the cigarette and then to the mouth. After cleanup, hands should be thoroughly cleaned using a nail brush and lots of soap.
Foods
Foods that are contaminated can make you and your family sick. Follow these guidelines:
- Destroy and discardall contaminated bottled and boxed foods.
- Canned goods (including home canned jars) may be kept if cleaned thoroughly. To clean containers:
- Scrub with soap and water. Use a brush around the rim of home canned jars.
- Submerge in chlorinated water for 15 minutes (1 ounce of bleach per gallon of water).
- Air dry to prevent rusting.
- Food stored in a freezer will keep for two days after losing power if the freezer is full and not opened. Food stored in a half-full freezer will keep for one day.
- If your freezer cannot be started in a day or two, store food in someone else's freezer.
- Meat that has ice crystals may safely be refrozen. If it is only "cool-feeling" it is best to cook it and then refreeze it.
- Food stored in a refrigerator will keep for 4 to 6 hours after losing power, depending on how warm the room is.Do not open the refrigerator unless absolutely necessary. You may add ice to the refrigerator if you know it will be turned on soon.
- Throw out anything with an unusual color or odor, or if a perishable food is above 45° F internally.
- Place discarded food in a tightly closed container until pickup or disposal.
More Sewage and Flood Information
Every month on the SERVPRO of Bear/New Castle blog, we publish educational articles on how you can protect your homes and businesses from disasters and how to deal with mold, fire, water, sewage, and other damage. Here are a few blog posts that you might find helpful:
Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your water damage, flood damage, sewage damage, fire damage and mold remediation needs!
Protect Your Bear Home from Sewer Backups
12/18/2017 (Permalink)
If you experience a sewer backup call SERVPRO of Bear/New Castle, DE at (302) 392-6000
Don't Let Clogged Sewers Wreak Havoc on Your Home
Backed up sewers can cause thousands of dollars in damage to your home and belongings. Learn about causes of sewer backups, what you as a homeowner are responsible for maintaining and steps you can take to protect your home against sewer problems.
Sewer Maintenance: Your Responsibility as a Homeowner
Homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral-that is, a privately-owned pipeline connecting a property to the publicly-owned main sewer pipeline (which is usually located in the street).
- The sewer lateral is owned and maintained by the property owner
- The property owner’s responsibility includes any part of the lateral that extends into the street or public right of way.
Causes of Sewer Backups
Aging Sewer Systems
The American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer pipelines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.
Combined Pipelines
Problems arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.
Tree Roots
Small roots of trees and shrubs make their way into sewer pipeline cracks and service pipe joints, and can cause extensive damage or blockages as they grow larger. The cost of the sewage cleanup may be the responsibility of the problem tree's owner. When the issue is a result of a combination of city and private trees, the costs are sometimes split between the city and the property owner.
Sanitary Main Blockages
A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into your home or business through floor drains. Typically, this happens slowly and there are early indications of a problem.
Prevent a Sewer Backups
Properly Dispose of Grease
Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is not recommended. As the grease cools off, it will solidify in the drain or the sewer pipelines, causing the line to constrict and eventually clog.
Properly Dispose of Paper Products
Paper towels, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the sewer pipelines.
Maintain Tree Roots
If you have continuing problems with tree roots in your sewer lateral, you may want to consider having the tree removed or have a professional maintain the roots on a regular basis.
Replace Your Sewer Pipeline with New Plastic Pipes
Plastic pipe will prevent tree roots from entering your sewer pipeline is to replace your pipeline and tap with new plastic pipes.
Correct Illegal Plumbing Connections.
It is illegal to connect French drains, sump pumps and other flood control systems to your sanitary sewer. Debris and silt will clog your sewer pipeline. Contact a plumber to correct any pre-existing illegal connections.
Install a Backwater Prevention Valve
This is a fixture installed into the sewer pipeline (and sometimes into a drain line) in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but prevents it from coming back in.
What to Do If You Experience a Sewer Backup
Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.
If you experience a sewer backup call SERVPRO of Bear/New Castle, DE at (302) 392-6000
A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear/New Castle, DE is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Crime Scenes and the Importance of Trained Professional Cleaning
11/27/2017 (Permalink)
SERVPRO of Bear/New Castle, DE provides cleanup and recovery services for many biohazard situations
What’s Left Behind
After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that could pose a serious health risk.
- Fingerprint powder and evidence-gathering chemicals
- Tear gas and pepper spray residues
- Fire extinguisher residue
- Blood, bodily fluids, and tissue remnants
Common Trauma and Crime Scene Scenarios
Crime Scene Residues
From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.
Bloodborne Pathogens
We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals can clean, disinfect and deodorize the structure.
Methamphetamine Labs
Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.
Crime Scenes Can Be Emotional
Whether or not someone you know was involved in the crime scene doesn’t necessarily indicate whether or not it will have an emotional impact. These circumstances tend to be difficult for all people involved. So, when it comes time to clean the area, you may be better off allowing a third party to come in and take away some of your burdens.
SERVPRO of Bear/New Castle Trauma & Crime Scene Cleanup
Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.
Call SERVPRO of Bear/New Castle, DE if you ever do need crime scene or biohazard cleaning. We offer a full range of cleaning services for jobs of all shapes and sizes. We follow OSHA and EPA codes so that we can take your mess and make miracles happen. For more information on SERVPRO of Bear/New Castle, DE services, call (302) 392-6000.
How to Remove a Blood Stain From Fabric
11/23/2017 (Permalink)
SERVPRO of Bear/New Castle, DE Provides cleanup and recovery services for many biohazard situations
Steps That Can Help Avoid Long-Term Damage to Your Clothes, Upholstery and Carpet
Whether you nick yourself while shaving, or receive an unexpected scratch, it’s important to treat the stains on your fabric as soon as possible; blood stains are relatively easy to remove before they set but can be nearly impossible to wash out after 24 hours.
Fabric
- If the stain is fresh, soak the fabric in cold water or use an eye dropper to apply hydrogen peroxide directly to the stain.
- For dried stains, brush the stain well to remove the surface deposit, then pretreat or soak in cool water with a laundry product containing enzymes.
- Launder using the recommended method listed on the fabric’s care label.
- If the stain remains, rewash using the type of bleach that's safe for the fabric.
Upholstery
- If the stain has dried, brush it well to remove the surface deposit.
- Mix one tablespoon of liquid hand dishwashing detergent with two cups of cold water.
- Using a clean white cloth, sponge the stain with the detergent solution.
- Blot until the liquid is absorbed.
- Repeat Steps 3 and 4 until the stain disappears.
- Sponge with cold water and blot dry.
Carpet
- If the stain has dried, brush it well to remove the surface deposit.
- Mix one tablespoon of liquid hand dishwashing detergent with two cups of cold water.
- Using a clean white cloth, sponge the stain with the detergent solution.
- Blot until the liquid is absorbed.
- Repeat Steps 3 and 4 until the stain disappears or is no longer absorbed into the cloth.
- If the stain remains, mix one tablespoon of ammonia (Caution: Never mix chlorine bleach and ammonia - the resulting fumes are hazardous) with 1/2 cup of warm water.
- Sponge the stain with the ammonia solution.
- Blot until the liquid is absorbed.
- Sponge with cold water and blot dry.
Biohazard Cleanup and Restoration
Blood can be difficult to clean and may require a professional. SERVPRO of Bear/New Castle’s specialist are trained to carry out the intricate and detailed work of blood and biohazard cleanup.
We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. SERVPRO of Bear/New Castle, DE will clean, disinfect and deodorize the affected areas.
If you find that the blood stain is more than you can handle yourself contact SERVPRO of Bear/New Castle, DE at (302) 392-6000. We offer a full range of cleaning services for jobs of all shapes and sizes.
Lead Exposure Home Checklist
11/21/2017 (Permalink)
Learn what SERVPRO of Bear/New Castle, DE can do to help with a possible lead exposure or other biohazard circumstance in your home. Call us at (302
Protect Your Family from Exposures to Lead
Lead is a naturally occurring element found in small amounts within the earth’s crust. While there are some beneficial uses for lead, it can be toxic to humans and animals.
The following questions will help to determine if your family is at risk for lead exposure:
1. Was your home built before 1978?
A majority of homes built before 1978 (especially homes built throughout the 1940s through 1960s), contain lead-based paint, which can have a dangerous effect on the health of young children (under the age of six) and pregnant women.
2. Do you see walls, furniture, or window sills in your home with chipping or peeling paint?
Lead-based paint is unsafe if it peels, chips, or cracks. Harmful lead dust is created when windows, doors, edges of stairs, rails, or other lead-based painted surfaces wear away over time. You or your landlord can get your home checked for lead by hiring a trained, certified professional. Many young children put their hands or other objects covered with lead dust in their mouths, which can cause serious damage to their health. Wash children’s hands, bottles, pacifiers and toys often.
3. Do your children play in lead-contaminated soil near your home?
Soil around homes with lead-based paint may have lead chips, dust, or flakes in it. Children can accidentally swallow this soil while playing outdoors, or the soil may be tracked indoors from shoes onto carpet and floors, where children can eventually come into contact with it. Teach children to wipe and remove their shoes, as well as to wash their hands, after playing outdoors.
4. Do you store food in imported pottery that contains lead?
Imported pottery and dishware usually contain lead. To protect your family from lead poisoning, use imported pottery only for decoration, and keep food and drinks in other safe, storage containers.
5. Do you work with lead in your job?
You may be exposed to lead on the job if you work as a painter, ironworker, construction worker, cable splicer, automobile radiator repair mechanic, firearms instructor, metal shop worker, stained glass artist or battery maker. If you work in a lead-related industry, change your work clothes before entering the home, wash your work clothes separately from the clothes you wear around your family, and remove your shoes before entering your home, as lead can be tracked indoors onto carpets, floors, and furniture.
Should I Have My Home Tested
If you have answered yes to any of these questions, have your home tested by a certified professional by contacting 1-800-424-LEAD (5323) or visiting https://www.epa.gov/lead. If you rent your home, find out if your landlord has checked your home for lead. Have your children tested for lead poisoning by asking your doctor, or health specialist at a Head Start center, to perform a simple blood test (Medicaid should pay for the cost of the lead poisoning test).
Learn what SERVPRO of Bear/New Castle, DE can do to help with a possible lead exposure or other biohazard circumstance in your home. Call us at (302) 392-6000.
Biohazard Cleanup and Restoration
Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear/New Castle, DE is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your biohazard cleaning, water damage, fire damage and mold remediation needs!
HOARDING - Issues for the Fire Service In New Castle County, DE
11/1/2017 (Permalink)
SERVPRO of Bear/New Castle, DE is here to help you address the mess.
Knowing And Reducing The Risk
Many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.
The excessive accumulation of materials in homes poses a significant threat to firefighters fighting fires and responding to other emergencies in these homes and to residents and neighbors.
Often, the local fire department will be contacted to help deal with this serious issue. Since studies suggest that between three and five percent of the population are compulsive hoarders, fire departments must become familiar with this issue and how to effectively handle it.
What Is Hoarding?
- Collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them.
- Many rooms in the home are so filled with possessions that residents can no longer use the rooms as designed.
- The home is so overloaded with things that everyday living is compromised.
Why Do People Become Hoarders?
Hoarding is a mental disorder that can be genetic in nature, triggered by traumatic events, or a symptom of another disorder, such as depression, obsessive compulsive disorder, or dementia. Studies have found that hoarding usually begins in early adolescence and gets worse as a person ages. It is more common among older adults.
Why Is Hoarding An Issue For The Fire Service?
- Hoarding can be a fire hazard. Many occupants die in fires in these homes. Often, blocked exits prevent escape from the home. In addition, many people who are hoarding are injured when they trip over things or when materials fall on them.
- Responding firefighters can be put at risk due to obstructed exits, falling objects, and excessive fire loading that can lead to collapse. Hoarding makes fighting fires and searching for occupants far more difficult.
- Those living adjacent to an occupied structure can be quickly affected when a fire occurs, due to excessive smoke and fire conditions.
In some communities, officials are asking landlords and property owners to inform the local fire service or building commissioner or inspector when they become aware of a hoarding situation that poses a fire safety risk to the occupant or neighbors.
What Can The Fire Service Do?
The fire service may become aware of a hoarding situation through emergency response or notification by another agency, family member, or neighbor. Knowing how to talk to the person who is hoarding and how to work with other professional groups and organizations to effectively deal with the occupant and the hoarding behavior is important. Keep in mind that people with compulsive hoarding behavior are intelligent and care deeply about their possessions. The following suggestions have been adapted from The Hoarding Handbook: A Guide for Human Service Professionals (Oxford University Press).
When Talking To Someone Who Is Hoarding:
- Be respectful and show concern for the person’s safety
- Match the language of the person. If the person talks about his “collection”or her “things”, use that language. Avoid using derogatory terms, such as “junk”, “trash”, or “hoarding”.
- Focus on safety issues, such as fires, fall hazards, and avalanche conditions. Note possible ignition sources or trip hazards and try to build support for addressing these issues instead of insisting on an immediate and overwhelming cleanup.
- Show empathy by indicating that while you understand that your presence is upsetting for the person, some kind of change is necessary.
Respectful & Compassionate
SERVPRO of Bear/New Castle, DE can inventory, sort, and pack items of value. Our cleaning technicians also gather articles that need disposal and arrange for proper disposition. As we work through the affected areas, you can count on our crew members to be respectful and compassionate.
No judgments are forthcoming because our employees receive information on hoarding as a syndrome, understanding that it is a condition over which the hoarder has little or no control. If the individuals suffering from hoarding behaviors decide to remain at their home during the cleanup, have no fear. Our workers master sensitivity training before their first job, ensuring as much comfort as is possible for all.
SERVPRO of Bear/New Castle, DE’s technicians prepare for the mitigation of hoarding scenarios through intensive education, including learning to identify hazardous contamination situations. Vermin, chemicals, spoiled food, and many more concerns arise, and our crew knows how to react to even the most severe biohazard contaminants uncovered during the job. Have confidence we are ready to handle anything presented during the job.
Concentrate on supporting your loved one at this difficult time and let SERVPRO of Bear/New Castle, DE take care of the cleanup of a hoarding situation. Call (302) 392-6000 to arrange a compassionate yet constructive consultation.
Who Do I Call For An Automotive Biohazard Cleanup In New Castle, DE?
10/25/2017 (Permalink)
SERVPRO of Bear/New Castle, DE Can Restore Automotive Biohazard Damage
What Is An Automotive Biohazard And How Does One Occur?
An automotive biohazard occurs when an organic fluid, most commonly blood is introduced into a vehicle, usually the cabin area. This can lead not only to a difficult stain to clean, but a potential hazard for the vehicle owner.
There are many causes for an automotive biohazard. The first and most obvious cause of an automotive biohazard is one everyone prays will not happen to them, an automotive accident. Most people don’t have a real plan for how to recover from a car crash, despite the fact that 27,000 accidents occur every single day. Most of these result in minor damage, and only 0.3% result in a fatality.
Everyone knows the immediate plan, call the police, file an insurance claim and wait for the damage to be repaired. But what if the damage is not something that a mechanic is trained to handle, like blood or other organic material? Even a minor injury from an accident can cause blood stains inside a vehicle.
There are other reasons a car may be contaminated with a biohazard as well. A minor injury can cause quite a lot of bleeding, and emergencies that don’t require an ambulance often cause some staining of blood in the car used to reach the ER. A woman entering labor, also, would need transportation to a hospital and cay cause an automotive biohazard.
What To Do If Your Vehicle Is Contaminated
A biohazard contaminated vehicle needs more than just a simple cleaning, it needs a dull decontamination of the organic material. Organic material can be difficult to clean, and also needs to be properly sanitized to ensure safety for the vehicle owner. SERVPRO of Bear/New Castle, DE’s highly trained Automotive Biohazard Remediation Specialists will not only clean the staining, but also make sure there is no risk of bacterial infection or other dangers left inside your vehicle.
Click Here to learn more about SERVPRO of Bear/New Castle, DE’s biohazard cleanup system.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Need Biohazard Cleanup Services? Call Us Today – (302) 392-6000
Why Professionals Should Handle Sewage Cleanup In Delaware City, De
10/17/2017 (Permalink)
Sewage Cleanup Professionals SERVPRO of Bear/New Castle, DE
Sewage Cleanup vs. Plumber: More Than A Plunger
You will need more than a plunger to take care of a sewage mess. However, a lot of homeowners will call plumbers because plumbers deal with the health status of the house's pipes. They make sure water flows well through the pipes of the home, and work on some appliances. But, if a sewage leak or backup happens into your house, a plumber won't know whether the area is properly sanitized if he does clean it up. He also won't know whether it has gone into other areas of the home that are unseen.
Plumbers are great at what they do, but they don't have the proper certifications to deal with a New Castle County, DE sewage damage.
While any type of water damage in dangerous to your home and your health, the lease of sewage is even more dangerous, requiring immediate action. With the existence of unsanitary water in your home comes the possibility of the contracting bacteria and viruses that could result in serious illness.
If this is a problem in your home, SERVPRO of Bear/New Castle, DE professionals should be called to handle the situation as they have the special training and equipment necessary to clean that type of contamination.
Types of Contaminated Water
There are three types of contaminated water that may exist as a result of water damage; category one, category two, and category three.
Category One – Clean Water
Category one, known as clean water, is water damage resulting from water that comes from a clean source such as a broken clean water supply line or a faucet. If this type of water damage is left untreated, it has the potential to turn into the more dangerous categories of two or three. The factors that must be taken into account as it pertains to the severity of the water damage includes time, temperature, and whether it has come into contact with contaminants.
Category Two – Gray Water
Category two, known as gray water, is water damage that has a large amount of contamination. This type of water damage has the possibility of causing discomfort or illness should it be ingested. Sources that could release gray water include washing machine overflow, toilet overflow with some urine but no feces, and dishwasher overflow.
Category Three – Black Water
Category three, known as black water, is very unsanitary with the potential to cause severe illness or death if it’s ingested. Any contact with this type of contaminated water should be avoided at all costs. Sources of this type of water include flooding from rivers or streams, water that comes from beyond the toilet trap, toilet overflow with feces, and standing water that has begun to support microbial growth.
Depending on what type of water damage you have, the water could range from relatively harmless to extremely dangerous. To ensure that you remain safe regardless of what type of water damage you have, it’s important to hire professionals to handle the cleanup and restoration. The following are some reasons why only professionals should handle the cleanup of sewage.
Safety
Safety should always be the top priority when dealing with dangerous materials such as sewage. To avoid potential safety problems, you should never deal with sewage yourself but call professionals to perform the cleanup. Raw sewage has the potential to produce and spread a variety of dangerous germs and bacteria that could create illness and, if serious enough, potentially death. Those who are pregnant, elderly, or have a weakened immune system are more susceptible to these viruses.
SERVPRO of Bear/New Castle, DE Professionals have the training and experience to follow the appropriate safety protocols to ensure a safe and proper cleanup. This involves the wearing of protective gear that is specifically designed to protect from diseases such as those potentially spread by raw sewage.
Quick Cleanup
When dealing with sewage, it’s important to have it cleaned up as soon as possible because the longer that you allow sewage to remain, the worse it will get. Relatively clean water can turn into a hazard in little time. Seemingly harmless water damage can turn into a serious problem in as soon as 12 to 24 hours. Most people don’t have the time or capability to clean up water damage in that short period of time. A professional crew can arrive in a few hours to begin the cleanup.
Additional Problems
While a water damage or sewage cleanup does involve cleaning up dirt and waste, it’s more than that. The cleanup could also involve cleaning up mold biohazard and broken plumbing or a septic tank. Most people don’t know how to clean up these things but professionals do. They also will be able to inform you on which of your possessions are able to be safely cleaned or restored.
Due to its ability to get significantly worse in a short period of time, water damage should be cleaned up quickly. That’s even more so if raw sewage is involved through flooding or a broken pipe. For the safety of you and your family, it’s important to leave the cleanup of sewage to professionals that are specifically trained for such occasions.
If you have a release of sewage in your home, call on the trusted professionals at SERVPRO of Bear/New Castle, DE to restore your home.
Sewage Backup or Toilet Overflow? Call Us Today – (302) 392-6000
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Helping Hoarders Address The Mess In New Castle County, DE
10/16/2017 (Permalink)
Concentrate on supporting your loved one and let
SERVPRO of Bear/New Castle, DE
take care of the cleanup of a hoarding situation.
The Facts About Hoarding
As one of Delaware’s premier restoration companies, we at SERVPRO of Bear/New Castle, DE often get asked questions about hoarding clean up. In order to understand the process of cleaning the residence of a hoarder, we first need to enlighten the family and friends of the facts about the issue itself. According to the International OCD Foundation:
What Is Compulsive Hoarding?
Compulsive hoarding includes ALL three of the following:
1. A person collects and keeps a lot of items, even things that appear useless or of little value to most people.
2. These items clutter the living spaces and keep the person from using their rooms as they were intended.
3. These items cause distress or problems in day-to-day activities.
How Is Hoarding Different From Collecting?
- In hoarding, people seldom seek to display their possessions, which are usually kept in disarray.
- In collecting, people usually proudly display their collections and keep them well organized. What are the signs of compulsive hoarding?
- Difficulty getting rid of items
- A large amount of clutter in the office, at home, in the car, or in other spaces (i.e. storage units) that makes it difficult to use furniture or appliances or move around easily
- Losing important items like money or bills in the clutter
- Feeling overwhelmed by the volume of possessions that have ‘taken over’ the house or workspace
- Being unable to stop taking free items, such as advertising flyers or sugar packets from restaurants
- Buying things because they are a “bargain” or to “stock up”
- Not inviting family or friends into the home due to shame or embarrassment
- Refusing to let people into the home to make repairs.
What Makes Getting Rid Of Clutter Difficult For Hoarders?
- Difficulty organizing possessions
- Unusually strong positive feelings (joy, delight) when getting new items
- Strong negative feelings (guilt, fear, anger) when considering getting rid of items
- Strong beliefs that items are “valuable” or “useful”, even when other people do not want them
- Feeling responsible for objects and sometimes thinking of inanimate objects as having feelings
- Denial of a problem even when the clutter or acquiring clearly interferes with a person’s life
Who Struggles With Hoarding Behavior?
Hoarding behaviors can begin as early as the teenage years, although the average age of a person seeking treatment for hoarding is about 50. Hoarders often endure a lifelong struggle with hoarding. They tend to live alone and may have a family member with the problem. It seems likely that serious hoarding problems are present in at least 1in 50 people, but they may be present in as many as 1 in 20.
Are Hoarding And Obsessive Compulsive Disorder (OCD) Related?
Compulsive hoarding was commonly considered to be a type of OCD. Some estimate that as many as 1 in 4 people with OCD also have compulsive hoarding. Recent research suggests that nearly 1 in 5 compulsive hoarders have non-hoarding OCD symptoms. Compulsive hoarding is also considered a feature of obsessive compulsive personality disorder (OCPD) and may develop along with other mental illnesses, such as dementia and schizophrenia.
What Kinds Of Things Do People Hoard?
Most often, people hoard common possessions, such as paper (e.g., mail, newspapers), books, clothing and containers (e.g., boxes, paper and plastic bags). Some people hoard garbage or rotten food. More rarely, people hoard animals or human waste products. Often the items collected are valuable but far in excess of what can reasonably be used.
What Are The Effects Of Hoarding?
- Severe clutter threatens the health and safety of those living in or near the home, causing health problems, structural damage, fire, and even death
- Expensive and emotionally devastating evictions or other court actions can lead to hospitalizations or homelessness
- Conflict with family members and friends who are frustrated and concerned about the state of the home and the hoarding behaviors
Can Compulsive Hoarding Be Treated?
Yes, compulsive hoarding can be treated. Unfortunately it has not responded well to the usual treatments that work for OCD. Strategies to treat hoarding include:
- Challenging the hoarder’s thoughts and beliefs about the need to keep items and about collecting new things
- Going out without buying or picking up new items
- Getting rid of and recycling clutter. First, by practicing the removal of clutter with the help of a clinician or coach and then independently removing clutter
- Finding and joining a support group or teaming up with a coach to sort and reduce clutter
- Understanding that relapses can occur
- Developing a plan to prevent future clutter.
How Can I Help A Hoarding Friend Or Family Member De-clutter?
Attempts by family and friends to help with de-cluttering may not be well received by the person who hoards. It is helpful to keep in mind:
- Until the person is internally motivated to change they may not accept your offer to help. • Motivation cannot be forced.
- Everyone, including people who hoard, has a right to make choices about their objects and how they live.
- People who hoard are often ambivalent about accepting help and throwing away objects.
Can’t Compulsive Hoarding Be Solved By Simply Cleaning Out The Home?
No! Attempts to “clean out” the homes of people who hoard without treating the underlying problem usually fail. Families and community agencies may spend many hours and thousands of dollars clearing a home only to find that the problem recurs, often within just a few months. Hoarders whose homes are cleared without their consent often experience extreme distress and may become further attached to their possessions. This may lead to their refusal of future help.
What Do I Say To My Loved One Who Is Ready To Talk About Hoarding?
When a person seems willing to talk about a hoarding problem, follow these guidelines:
- Acknowledge that the person has a right to make their own decisions at their own pace.
- Have sympathy. Understand that everyone has some attachment to the things they own. Try to understand the importance of their items to them.
- Come up with ideas to make their home safer, such as moving clutter from doorways and halls.
- Team up with them. Don’t argue about whether to keep or discard an item; instead, find out what will help motivate the person to discard or organize.
- Help the person to recognize that hoarding interferes with the goals or values the person may hold. For example, by de-cluttering the home, a person may host social gatherings and have a richer social life.
- To develop trust, never throw anything away without asking permission.
Respectful & Compassionate
SERVPRO of Bear/New Castle, DE can inventory, sort, and pack items of value. Our cleaning technicians also gather articles that need disposal and arrange for proper disposition. As we work through the affected areas, you can count on our crew members to be respectful and compassionate.
No judgments are forthcoming because our employees receive information on hoarding as a syndrome, understanding that it is a condition over which the hoarder has little or no control. If the individuals suffering from hoarding behaviors decide to remain at their home during the cleanup, have no fear. Our workers master sensitivity training before their first job, ensuring as much comfort as is possible for all.
SERVPRO of Bear/New Castle, DE’s technicians prepare for the mitigation of hoarding scenarios through intensive education, including learning to identify hazardous contamination situations. Vermin, chemicals, spoiled food, and many more concerns arise, and our crew knows how to react to even the most severe biohazard contaminants uncovered during the job. Have confidence we are ready to handle anything presented during the job.
Concentrate on supporting your loved one at this difficult time and let SERVPRO of Bear/New Castle, DE take care of the cleanup of a hoarding situation. Call (302) 392-6000 to arrange a compassionate yet constructive consultation.
Biohazard Cleanup and Restoration
Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear / New Castle is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.
We provide cleanup and recovery services for many biohazard situations. These include the following:
- Sewage backups
- Crime scene residues
- Suicide/death accidents
- Homicide cleanups
- Blood cleanup
- Accident cleanup
- Hoarding scenes
- Animal waste/remains
- Chemical spills
- Tear gas cleanup
- Meth lab cleanup
Need Biohazard Cleanup Services?
Call Us Today – (302) 392-6000
24 Hour Emergency Service
We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.
24/7 Emergency Service